Snow Storm Communications

Communication is a wonderful thing.

If you remember, the City waited for more than a day last winter to fire up the plows when the snow began falling heavily. The delay caused crews to fall hopelessly behind, people began screaming and Mary Verner took five days before even addressing the issue publically.

Fast forward to this week: The record snow fall caused gridlock in Downtown, businesses closed and the city took on the eerie feeling that reminded me of when Mount St. Helens erupted. But while it’ll be extremely difficult to get around for the next several days and many schools and businesses are still locked up there’s not the public stress and outcry that we saw last year.

Why? Two things are different. First the City pulled the trigger early and threw everything it had at the storm. The second and most important difference is that Administration told us that it was on top of the situation and has kept us fully informed for the past two days. Almost hourly updates were posted on the City’s website which included plowing maps, weather reports cameras showing city streets. The Spokane Police Department used its RSS to push out information that was invaluable to everyone. And the Spokane Fire Department regularly updated its website to let us know where the biggest problems were.

With winter not even officially here yet we could see much more of this over the coming months. But as long as local governments continue to communicate and make progress on the problem residents will be supportive.

Now if we could only get Diamond Parking to let us know when its sidewalks will be shoveled…